This Privacy Policy explains how tg778 collects, uses, stores, protects, and discloses your personal information when you access or use the tg778 platform at tg778.co. We are committed to handling your data with transparency and in full compliance with Philippine law.
tg778 ("tg778," "we," "us," or "our") operates the online gaming platform accessible at tg778.co. We respect your right to privacy and are committed to protecting the personal information you share with us when you register an account, use our services, make deposits or withdrawals, or otherwise interact with the tg778 platform.
This Privacy Policy has been drafted in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). It applies to all personal data processed by tg778 in connection with your use of the platform, regardless of the device or network through which you access it.
Important: By creating a tg778 account or continuing to use the platform after the effective date of this Privacy Policy, you acknowledge that you have read and understood its contents and consent to the collection and processing of your personal data as described herein. If you do not agree, please discontinue use of the platform.
This Privacy Policy should be read together with tg778's Terms & Conditions, which govern the overall relationship between tg778 and registered players. Defined terms used but not defined in this Policy have the meanings given to them in the Terms & Conditions.
For the purposes of the Philippine Data Privacy Act, tg778 is the personal information controller responsible for your personal data collected through the tg778.co platform. As the personal information controller, tg778 determines the purposes for which, and the manner in which, your personal data is processed.
tg778 operates in accordance with the regulatory framework administered by the Philippine Amusement and Gaming Corporation (PAGCOR). Compliance with PAGCOR requirements — including anti-money laundering obligations and KYC verification — necessarily involves the collection and processing of personal data, which this Policy addresses in full.
tg778 has designated a Data Protection Officer responsible for overseeing data protection compliance, handling data subject rights requests, and serving as the point of contact with the NPC. You may direct data privacy inquiries and formal requests to the DPO at the contact details provided in Section 15 of this Policy.
tg778 collects personal data that is necessary, adequate, and proportionate to the purposes for which it is processed. The categories of personal data we collect include:
| Category | Specific Data Points | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, government ID type and number, selfie photograph | Registration & KYC verification |
| Contact Data | Philippine mobile number, email address | Registration |
| Financial Data | GCash number, PayMaya number, bank name and account details (last 4 digits only), transaction amounts and history | Deposit / withdrawal processing |
| Technical Data | IP address, device type and OS, browser type and version, login timestamps, session duration | Automatic on platform access |
| Gaming Data | Game history, bet amounts, wagering activity, bonus usage, win/loss records | Automatic during gameplay |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Customer support interactions |
| Marketing Preferences | Promotional consent status, communication channel preferences | Account settings / opt-in forms |
tg778 does not collect full payment card numbers, CVV codes, or online banking login credentials at any point. All payment transactions are processed through the payment provider's own secure interface. tg778 receives only a transaction confirmation and reference number.
tg778 collects personal data through the following channels and mechanisms:
tg778 processes your personal data only for specified, legitimate, and proportionate purposes. The following table summarises the primary processing purposes and the corresponding legal basis under the Data Privacy Act:
| Purpose | Legal Basis (RA 10173) |
|---|---|
| Account registration and management | Performance of a contract; consent |
| KYC identity verification | Legal obligation; legitimate interest |
| Processing deposits and withdrawals | Performance of a contract |
| Anti-money laundering (AML) compliance | Legal obligation (RA 9160 and amendments) |
| Fraud detection and account security | Legitimate interest; legal obligation |
| Customer support and complaint handling | Performance of a contract; legitimate interest |
| Responsible gaming monitoring | Legal obligation; legitimate interest; consent |
| Sending promotional communications | Consent (opt-in required) |
| Platform analytics and improvement | Legitimate interest |
| Legal proceedings and regulatory reporting | Legal obligation; legitimate interest |
Marketing communications: tg778 will only send promotional emails, SMS messages, or in-platform notifications to players who have given explicit opt-in consent. You may withdraw consent for marketing communications at any time through your account settings without affecting the lawfulness of processing prior to withdrawal.
tg778 does not sell, rent, or trade your personal data to any third party for commercial purposes. Your data is shared only in the following limited and necessary circumstances, and always subject to appropriate confidentiality and data protection obligations:
tg778 engages third-party service providers who process personal data on our behalf under strict data processing agreements. These include KYC verification platforms, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), game software providers, cloud hosting infrastructure providers, customer support tools, and analytics platforms. These providers act only on tg778's instructions and may not use your data for their own purposes.
tg778 may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), law enforcement agencies, or courts of competent jurisdiction when required to do so by law, court order, or regulatory directive. Such disclosures are limited to what is strictly required by the applicable obligation.
In the event of a merger, acquisition, restructuring, or sale of all or part of tg778's business assets, your personal data may be transferred to the successor entity as part of that transaction. In such cases, you will be notified in advance and your rights under this Policy will be preserved by the successor entity.
tg778 may share your personal data with additional third parties where you have given specific, informed, and freely given consent to such sharing. You may withdraw this consent at any time by contacting tg778's Data Protection Officer.
tg778 uses cookies and similar tracking technologies on tg778.co to enhance platform functionality, maintain session continuity, and analyse usage patterns. A cookie is a small text file stored on your device by your browser when you visit a website.
You can control or disable non-essential cookies through your browser settings. Note that disabling cookies may affect the functionality of certain features on tg778.co. Instructions for managing cookies are available in the help documentation of your browser (Chrome, Safari, Firefox, Edge).
tg778 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention periods apply:
Following the expiry of applicable retention periods, tg778 will securely delete or anonymise your personal data in a manner that prevents reconstruction or re-identification.
tg778 implements organisational and technical security measures designed to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include:
While tg778 employs robust security measures, no system is completely immune to risk. You also play a role in securing your account by using a strong, unique password, enabling 2FA, and not sharing your login credentials with anyone. tg778 will never ask you for your password through any communication channel.
Under the Philippine Data Privacy Act, you have the following rights with respect to your personal data held by tg778. These rights may be exercised by submitting a written request to tg778's Data Protection Officer using the contact details in Section 15:
The right to know how your data is collected, used, and shared — which this Privacy Policy fulfils.
The right to request a copy of the personal data tg778 holds about you and information about how it is processed.
The right to have inaccurate, incomplete, or outdated personal data corrected or completed without undue delay.
The right to request deletion of your personal data where it is no longer necessary for the purpose collected, subject to legal retention obligations.
The right to object to the processing of your data for direct marketing purposes. This right is absolute for marketing processing.
The right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.
Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of prior processing.
tg778 will respond to data subject rights requests within 15 business days of receipt of a valid, verified request. In complex cases, tg778 may extend this period by a further 15 business days and will notify you of the extension and the reason for it. Where a request is manifestly unfounded or excessive, tg778 reserves the right to charge a reasonable administrative fee or refuse the request, with written reasons provided.
21+ Only: The tg778 platform is strictly for adults aged 21 years and above. tg778 does not knowingly collect, use, or retain personal data from persons under 21 years of age. This restriction is enforced through KYC identity verification, not merely stated in a policy.
If tg778 discovers or is notified that personal data has been collected from a person under 21 years of age, tg778 will immediately close the account, delete all associated personal data, reverse any transactions to the extent possible, and report the incident to PAGCOR as required under the applicable gaming regulations. Parents or guardians who believe a minor may have accessed tg778 should contact our support team immediately.
tg778 is a Philippines-focused platform and processes the majority of player data within Philippine jurisdiction. However, some service providers — including cloud infrastructure providers and certain game software providers — may be located outside the Philippines. In such cases, any transfer of personal data outside of Philippine jurisdiction is conducted only where:
tg778 does not transfer your personal data to countries with inadequate data protection frameworks without the appropriate safeguards described above in place.
The tg778 platform may reference or display content from third-party game providers whose software is integrated into the platform. When you play a game powered by a third-party provider, certain technical data may be processed by that provider's systems in order to deliver the game. Such processing is governed by the provider's own privacy policies, and tg778 ensures that contractual data processing obligations are in place with all integrated game providers.
tg778 is not responsible for the privacy practices of any third-party website, application, or service that is not operated by tg778, even if referenced in communication from tg778. We encourage you to review the privacy policies of any third-party service you use in connection with your tg778 activity.
tg778 reserves the right to update or revise this Privacy Policy at any time to reflect changes in applicable law, NPC guidance, platform features, or business practices. When material changes are made, tg778 will notify registered players through one or more of the following channels: a banner or notification on the tg778 platform, an email to your registered address, or a notice in your account dashboard.
The effective date at the top of this document will be updated to reflect the date of the most recent revision. Your continued use of the tg778 platform following the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you should cease using the platform and may request account closure in accordance with the Terms & Conditions.
tg778 recommends that you review this Privacy Policy periodically, particularly before making new deposits or engaging with new platform features, to stay informed about how your data is handled.
For all privacy-related inquiries, data subject rights requests, or concerns regarding tg778's handling of your personal data, please contact us through the following channels:
Formal data subject rights requests, including requests to access, correct, or delete personal data, should be addressed to tg778's designated Data Protection Officer. Written requests submitted with sufficient detail to identify the data subject and the specific data at issue will be acknowledged within 3 business days and resolved within 15 business days.
For general privacy questions, consent withdrawal, marketing opt-out requests, or account-level data concerns, you may contact tg778's 24/7 customer support team via the live chat feature on the tg778 platform. Support agents can escalate matters to the DPO where formal data processing requests are involved.
For written inquiries that do not require live chat urgency: [email protected] (displayed as plain text only — not a mailto link).
If you believe that tg778 has failed to adequately address a data privacy concern, you have the right to file a complaint with the National Privacy Commission of the Philippines. Information on how to file a complaint is available on the NPC's official government website.
tg778 takes all privacy complaints seriously. All formal complaints are logged, assigned a reference number, and investigated by the DPO team. You will receive written feedback on the outcome of your complaint within 30 business days of submission, or sooner where possible.
tg778 processes all player data in accordance with Republic Act No. 10173 and the Implementing Rules enforced by the National Privacy Commission. Our Data Protection Officer oversees ongoing compliance, conducts privacy impact assessments for new features, and manages all data subject rights requests.
Every piece of data transmitted between your device and tg778's platform — including your login credentials, GCash transaction details, and KYC document uploads — travels over an encrypted connection using 256-bit SSL. The padlock in your browser address bar confirms this protection is active every time you use tg778.
tg778 does not sell, rent, or monetise your personal data to advertisers, data brokers, or marketing firms. Your information is used exclusively to operate your account, process transactions, meet legal obligations, and improve the tg778 platform. This principle applies regardless of any commercial arrangement with third parties.
Filipino players at tg778 have full data subject rights under RA 10173 — including the right to access your data, correct inaccuracies, request erasure, object to certain processing, and receive a portable copy of your data. These rights can be exercised through your account dashboard or via our Data Protection Officer.
tg778 collects only the personal data necessary for each specific processing purpose. We do not request data that serves no operational or legal function. KYC requirements are set by PAGCOR and AML obligations — not by tg778's data appetite. Where data is no longer needed, it is securely deleted or anonymised.
In the unlikely event of a data breach that poses a real risk to your rights, tg778 is committed to notifying the NPC within 72 hours of becoming aware of the incident, and notifying affected players without undue delay — including what data was affected and what steps are being taken to address the breach.
PAGCOR-regulated, RA 10173 compliant, and built with Filipino players' privacy in mind. Explore tg778 with confidence.
Must be 21 or older. PAGCOR-regulated. Play responsibly.